Features that keep the job moving
Field Team
- Mobile app with offline mode and delayed sync
- Service/support ticket updates from the truck
- Photo/video/file attachments and signatures
- Time tracking with service notes
Office Team
- Desktop + web dashboard for dispatch and coordination
- Task templates for repeat workflows
- Notifications and assignment visibility
- Client, contact, equipment, vendor lookup
Customer Experience
- Customer portal with ticket visibility
- Resolved status updates and communication trail
- PDF summaries for record keeping
Data + Accountability
- Per-ticket change history
- Server and client logs
- Fast central database for operations data
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