Live Field + Office Sync
Changes from any client sync through the always-on server, so dispatch and management never work from stale information.
Field Service Coordination Platform
Run every ticket from first call to final signature—without the chaos.
CoreJobTrack gives office, field, sales, and customers one shared operating view with real-time sync, offline support, and complete activity history.
Why Teams Switch
One system for sales, service, support, and customer updates.
Offline-Ready Technician App
Technicians keep updating jobs in low-signal areas, then automatically sync when service returns.
Ticketing + Task Templates
Manage service tickets, support requests, and repeatable internal workflows with less manual coordination.
Customer-Facing Visibility
Portal access, status updates, signatures, and PDF records reduce back-and-forth and increase trust.
How it Works
Built to mirror how real service teams operate day-to-day.
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1
Capture and route work
Create service/support tickets, assign technicians, and trigger notifications from one command center.
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2
Execute in field or office
Mobile agents update status, time, attachments, and notes while office teams coordinate scheduling and follow-ups.
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3
Close with proof and history
Capture signatures, generate summaries, and preserve complete activity logs for accountability and reporting.
Operational Confidence
Everything traceable. Nothing left to guesswork.
CoreJobTrack maintains granular logs across server and client activity, so teams can resolve disputes, improve process quality, and validate completed work.
Granular Audit Logs
Track status changes and actions at ticket-level detail (who changed what, and when).
Data Depth, Fast Lookup
Search customers, equipment, vendors, and service history quickly without scattered spreadsheets.
Notification Awareness
Keep teams informed with timely updates across requests, assignments, and completion milestones.
FAQ
Answers for operations leaders evaluating fit.
Is CoreJobTrack only for service tickets?
No. It supports service tickets, support tickets, and broader task tracking with reusable templates.
What if technicians lose signal in the field?
The mobile workflow supports offline work capture and synchronizes once connectivity is restored.
Can customers review and sign work?
Yes. Customer-facing portal workflows support status visibility, signature collection, and PDF summaries.
Ready to modernize operations?